Digitally Speaking: Serving your customers

Companies invest significant time and energy in attracting customers to their business but flawed customer service or clunky user experiences can mean they don’t retain them. This Digitally Speaking event will give you practical tools and insights that you can use to create winning user experiences to secure repeat business and customer loyalty.

You’ll learn from global leaders and case studies with successful New Zealand companies. Sessions in this event will cover how to delight your online customers, the technology that can help you better support your customers, and the role of education and training in developing customers who become super-users and advocates.

The Digitally Speaking event series is your opportunity to learn from global leaders in digital commerce and transformation. After each session there will be a chance to ask questions and, if you’re attending in person, you’ll be able to network with other businesses and compare notes on your digital successes and challenges.

Date: Thursday 11 March 2021

Time: 10am to 12.30pm

Location: Join us virtually or live in-studio (Auckland only).

Cost: FREE. NZTE is making the Digitally Speaking series available to all New Zealand companies.

Register for this event, or for the whole Digitally Speaking series.

If you’d like to get in touch with the Digitally Speaking team you can contact us here.