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Applying AI to the customer experience in insurance

Event Recording:

About the Event: 

Providing an AI-powered insurance experience

What are some of the technical and business considerations in using AI to unlock the value of insurance data? 

Underwriters and brokers are using AI to process increasing amounts of data in real-time, in order to calculate effective insurance pricing and recommend policies. 

For digitally driven consumers, AI enables a fast and seamless but personalised insurance experience.

Our speakers will share their experiences designing and integrating AI, from both an in-house and external provider perspective.

Supported by: JAVLN

Event Information:


  • Physical 5:30 pm
  • Online 5:45 pm

Location: Physical- 21 Nixon Street, Floor 2, Grey Lynn 

COVID-19: We operate in accordance with the Covid Protection Framework. Due to the possibility of ongoing uncertainty around government regulations on mass gatherings in response to COVID-19 at any particular time or region, the organisers may determine to postpone the event or run the event online and On-Demand only. By registering for this event, you acknowledge and accept this possibility. Any paid tickets will be refunded in full if this occurs.


Thérèse Singleton - COO - Ando Insurance
Thérèse has spent over 25 years in insurance and prior to joining Ando she was CEO of Resolution Life New Zealand and Chief Claims Officer of Resolution Life Australasia (formerly AMP Life). Thérèse is admitted as a solicitor and barrister of the High Courts of Ireland, England and New Zealand and is currently a member of the NZ Institute of Directors. She has also been recognised as an exceptional female leader in the industry, having received an Insurance Business NZ Elite Women 2022 award.
Asa Cox - Founder & CEO - Arcanum
Asa Cox is Founder & CEO of Arcanum, an AI company which has developed the Accelerate Platform to integrate Intelligent Features into products with speed and ease. He started the company in Wellington in 2016, leading the team to work with Hnry, ike GPS, UBCO and many others.
Dale Smith - Founder & CEO - JAVLN
Dale joined JAVLN as CEO in 2014. A chartered accountant, he has extensive experience in owning and operating medium-sized businesses. A Co-chair of InsurTechNZ, Dale is passionate about technology and how it can help New Zealand businesses improve productivity.


Jun 09
5:30 pm - 7:00 pm
Event Type
Physical, Online
Is this event run by the Tech Alliance?
Event Category:


21 Nixon Street, Floor 2, Grey Lynn
Auckland, New Zealand